Privacy Policy

1. Introduction

At La Despensa de Pepita, transparency and the protection of customers’ and users’ personal data are essential.
This Privacy Policy explains how the personal data provided through the website, email, phone, or other contact methods is collected, used, and protected, in accordance with the General Data Protection Regulation (GDPR) and current legislation.

This policy will apply whenever the user provides personal data through the available channels.

2. Commitments of the data controller

The data controller undertakes to process personal data lawfully, fairly, and transparently; to collect only the data necessary for the stated purposes; to ensure its security and confidentiality; and not to use it for purposes other than those communicated.

3. Data controller

Owner: Amalia María Ciero Jiménez
Trade name: La Despensa de Pepita
Tax ID: 52226311G
Address: C/ 28 de Febrero, 9 – 41909 Salteras (Seville)
Email: info@ladespensadepepita.com
Website: https://ladespensadepepita.com

4. What is personal data

Personal data is any information that makes it possible to identify a natural person, such as name, email address, phone number, or IP address.

Data processing includes operations such as collecting, storing, using, keeping, or deleting that data.

5. Purposes of processing

Personal data may be processed for the following purposes:

  • Responding to enquiries made through the contact form, email, or phone.
  • Managing requests for information related to products or services.
  • Maintaining commercial or informational communications related to the business activity, provided prior consent has been given.
  • Managing assignments, orders, or business relationships when applicable.

6. Personal data collected

Depending on the channel used, data such as the following may be collected:

  • First and last name.
  • Email address.
  • Phone number.
  • Information voluntarily provided by the user in their messages or enquiries.

7. Legal basis for processing

The legal basis for processing is:

  • The consent given by the user when contacting the data controller.
  • The performance of a contractual or pre-contractual relationship, when there is a purchase, assignment, or service request.
  • Compliance with applicable legal obligations.

8. Data retention

Personal data will be kept for as long as necessary to fulfil the purpose for which it was collected and, afterwards, for the legally required periods.

9. Data disclosure

Personal data will not be shared with third parties except where required by law or when necessary for the proper provision of services related to the business activity.

No international transfers of data outside the European Economic Area are expected.

10. Information security

Appropriate technical and organisational measures are applied to ensure the security of personal data and prevent its loss, alteration, or unauthorised access.

11. User rights

The user may exercise their rights of access, rectification, erasure, objection, restriction of processing, and data portability by sending a request to info@ladespensadepepita.com or to the postal address indicated.

Likewise, if you believe that the processing of your data breaches current regulations, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

Last updated: May 2026

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