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Privacy Policy

Privacy Policy

1. Introduction

At La Despensa de Pepita, transparency and the protection of personal data of customers and users are fundamental. This Privacy Policy explains how personal data provided through the website, email, telephone or other means of contact is collected, used and protected, in accordance with the General Data Protection Regulation (GDPR) and current regulations.

This policy will apply whenever a user provides personal data through the enabled channels.

2. Commitments of the data controller

The data controller commits to processing personal data in a lawful, fair and transparent manner, to collect only the data necessary for the stated purposes, to guarantee its security and confidentiality, and not to use it for purposes other than those disclosed.

3. Data controller

4. What is personal data

Personal data is any information that allows identification of a natural person, such as name, email address, telephone number or IP address.

Data processing includes operations such as the collection, storage, use, retention or deletion of such data.

5. Purposes of processing

Personal data may be processed for the following purposes:

  • To address inquiries made through the contact form, email or telephone.
  • To manage requests for information related to products or services.
  • To maintain commercial or informational communications related to business activities, provided prior consent exists.
  • To manage orders, purchases or business relationships where applicable.

6. Personal data collected

Depending on the channel used, data such as the following may be collected:

  • Name and surname.
  • Email address.
  • Telephone number.
  • Information voluntarily provided by the user in their messages or inquiries.

7. Legal basis for processing

The legal basis for processing is:

  • The consent given by the user when contacting the data controller.
  • The performance of a contractual or pre-contractual relationship, when there is a purchase, order or request for service.
  • Compliance with applicable legal obligations.

8. Data retention

Personal data will be retained for the time necessary to fulfill the purpose for which it was collected and subsequently for the required legal periods.

9. Data sharing

Personal data will not be transferred to third parties except by legal obligation or when necessary for the proper provision of services related to business activities.

No international data transfers outside the European Economic Area are planned.

10. Information security

Appropriate technical and organizational measures are applied to ensure the security of personal data and prevent its loss, alteration or unauthorized access.

11. User rights

The user may exercise their rights of access, rectification, deletion, opposition, limitation of processing and portability by sending a request to info@ladespensadepepita.com or to the postal address indicated.

Likewise, if you believe that the processing of your data violates current regulations, you may file a complaint with the Spanish Data Protection Authority (www.aepd.es).

Last update date: May 2026

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